
A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn’t Know About Them
Scharon Harding, Ars Technica
created: May 13, 2025, 10 p.m. | updated: May 16, 2025, 7:42 p.m.
The new owners of VPN provider VPNSecure have drawn ire after canceling lifetime subscriptions.
The owners told customers that they didn’t know about the lifetime subscriptions when they bought VPNSecure, and they cannot honor the purchases.
In March, complaints started appearing online about lifetime subscriptions to VPNSecure no longer working.
The email’s authors claimed that they could have chosen to shut down VPNSecure after learning about the lifetime subscriptions but “chose the hard path.” They also emphasized they “never will” sell lifetime subscriptions.
Unaware of Lifetime SubscriptionsCustomers have been incredulous about VPNSecure's owners not knowing about the purchased lifetime subscriptions before buying the company.
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