
Bell explains reason for huge internet outage across Ontario and Quebec
Jonathan Lamont, MobileSyrup
created: May 21, 2025, 5:59 p.m. | updated: May 22, 2025, 8:38 p.m.
Bell says an update it made this morning caused the multi-province internet outage that plagued Canadians on Wednesday.
Bell previously confirmed that the outage was impacting customers in Ontario and Quebec.
Massive Bell internet outage hits tens of thousands across Ontario and Quebec https://t.co/vHBiFzOpgh — blogTO (@blogTO) May 21, 2025Multiple providers were impacted as well.
Telus, which recently launched fibre home internet in Ontario and Quebec running on Bell's lines, also had an outage.
"Due to a Bell network disruption, some Telus customers in Eastern and Atlantic Canada experienced an internet and wireless outage this morning beginning around 9:30 a.m. EDT.
2 weeks, 3 days ago: blogTO