If you shop on Amazon frequently, it can be tough to keep up with your orders. So if you made a return in the last decade or so and aren't sure if you ever got your money back, you'd hardly be alone. Bloomberg reports that Amazon is issuing refunds to customers who were never reimbursed, and some orders go back to 2018. "Given the time elapsed, we've decided to err on the side of customers and just complete refunds for these returns," the email continued. Related: Jeff Bezos Is Selling Billions Worth of Amazon Stock, According to a New FilingThe Verge received a statement from Amazon that says that no action is required from customers, and refunds will be issued automatically.