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Bell Canada customers could get credit from this week's giant outage

Isabelle Docto

created: May 23, 2025, 12:27 p.m. | updated: May 24, 2025, 5:17 a.m.

Downdetector showed internet issues with Rogers customers in B.C., Ontario, and Quebec, while Bell reported disruptions in Quebec and Ontario. Amid the internet outage, Canadians were asking Bell whether they could get credit. Some customers say they were successful in receiving credit from Bell after calling its customer service line. One Redditor said Bell customer service was catching on to the trend. Based on previous reports from Bell customers who have experienced outages, the telecom giant does seem to reimburse people for issues.

2 weeks, 1 day ago: blogTO