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Salesforce Has Used AI to Reduce Personnel Costs By $50 Million This Year. Here's Which Roles Are Affected.

Sherin Shibu

created: May 29, 2025, 9:06 p.m. | updated: May 30, 2025, 8:58 p.m.

AI has enabled Salesforce to reduce hiring and save millions, but it's using the savings to hire in other areas. Salesforce has recently leveraged AI tools internally to hire fewer workers in certain divisions and more in others. The company is also hiring fewer software engineers as its current staff use AI to become more productive. Microsoft CEO Satya Nadella stated last month that engineers at the company are using AI to write about 30% of new code. Salesforce isn't the only company to ramp up hiring in some areas and cut back in others, thanks to AI.

1 week, 2 days ago: Entrepreneur