
The Download: Amsterdam’s welfare AI experiment, and making humanoid robots safer
Rhiannon Williams
created: June 11, 2025, 12:10 p.m. | updated: June 16, 2025, 12:55 p.m.
City officials in the welfare department believed they could build technology that would prevent fraud while protecting citizens’ rights.
They followed these emerging best practices and invested a vast amount of time and money in a project that eventually processed live welfare applications.
Lighthouse Reports, MIT Technology Review, and the Dutch newspaper Trouw have gained unprecedented access to the system to try to find out.
—Eileen Guo, Gabriel Geiger & Justin-Casimir BraunThis story is a partnership between MIT Technology Review, Lighthouse Reports, and Trouw, and was supported by the Pulitzer Center.
Why humanoid robots need their own safety rulesWhile humanoid robots are taking their first tentative steps into industrial applications, the ultimate goal is to have them operating in close quarters with humans.
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