And here's the best part: This person does not have to be an expert in your field! If you make gutter guards, this person does not have to be a home improvement pro. If you're a restaurateur, this person does not have to be a culinary school graduate. This person does not have to be on-site; they can definitely work remotely, like my project manager does. When you let go and just let your staff do what you hired them to do, you'll be amazed at the results they'll produce.