Gallagher has been under fire since Tuesday over a derogatory tweet that used a racial slur to refer to people of Asian descent. The backlash was immediate, though the "Whatever" singer would initially defend his statements before backtracking and attempting damage control. However, Liu's request was denied by Ticketmaster, and email correspondence shared with blogTO confirms his claim that no acknowledgment of the racial element was made by Ticketmaster representatives. In an email to Ticketmaster, Liu expressed "deep disappointment with the decision not to authorize a refund," and argued that "this situation is not about a change of plans or buyer's remorse." "It stems from a serious incident involving a racially offensive post made by Liam Gallagher, which has deeply offended me as a person of Chinese descent," the message continued.