The teens, and their parents, like it that way, according to Waymo. For the last stage, researchers, led by Waymo’s product and customer research manager Naomi Guthrie, interviewed the teens who took part in a hundred-family pilot. The teens interviewed had some “stranger danger,” either a fear of or strong preference against interacting with strangers. Nationwide stats back that up, too: Teen drivers 16 to 19 are three times more likely to be in a fatal crash than drivers 20 and older. As with anyone who rides a Waymo, teens riding in the cars will have access to 24/7 customer support, including agents who can be contacted with a push of a button.