When you're the one calling the shots, you're going to get things wrong now and then. Right there in the meeting, I made the call — we'd change the policy to make it equitable for all parents. Mistakes will follow you at every stage of your business, whether you're solo and scrappy or managing dozens of employees. If you can develop the habit of learning quickly, responding clearly and acting with integrity, those mistakes will actually build trust rather than erode it. Join top CEOs, founders and operators at the Level Up conference to unlock strategies for scaling your business, boosting revenue and building sustainable success.