Microsoft told ProPublica that it has disclosed details about the escort model to the federal government. Here’s an example of how it works and the risk it poses: Tech support is needed on a Microsoft cloud product. “People who got in the way of scaling up did not stay,” the former employee told ProPublica. Absolutely,” the escort told ProPublica. Schiller told ProPublica that the office conducted a sworn interview with him, and separately with three others connected to Insight Global.