Optus Sport customers who paid an annual fee for the service will receive a refund when it shuts down next month – but only by cheque in some cases. “We can only issue your refund via a cheque,” the email said. A spokesperson for Optus said a “subset group” of customers had been told their refund would be issued via cheque. One former Optus customer commented on X: “Cheque refund @OptusSport ... what sort of medieval transaction is this. “But if somebody prefers to get an online refund then I would hope Optus Sport gives them that option,” Nowicki said.