If you've had trouble accessing complex treatment under Canada's federal dental care plan, you're not alone. Health Canada told us that more than half of preauthorization requests for complex dental work under the Canadian Dental Care Plan (CDCP) are being denied. The CDCP was launched in 2023 and aims to make dental care more accessible for those without dental insurance. As of July 4, 52 per cent of preauthorization requests for complex dental work were denied, a Health Canada representative informed us. This confusion undermines trust in the program and makes it harder for people to make smart decisions about their dental care."