
Samsung TVs are coming back online after apps stopped working
Jess Weatherbed
created: Aug. 1, 2025, 11:02 a.m. | updated: Aug. 1, 2025, 3:58 p.m.
Samsung smart TVs appear to be functioning normally again after experiencing a global outage yesterday.
Users across Reddit and Samsung’s community forum started reporting issues with their TVs at around 5PM ET on Thursday, finding themselves unable to open apps like YouTube, Apple TV, Hulu, and Prime Video.
While apps were still visible on the Samsung TV menu, attempting to open them would display a variety of error messages, such as those related to server maintenance, certification errors, and lost connectivity.
The cause of the outage is currently unclear, however, and Samsung has not publicly acknowledged the issues on its website or social channels.
For anyone still experiencing issues, some users have reportedly managed to regain access to their apps by pressing the power button on their Samsung TV remote until the device restarts.
2 weeks, 4 days ago: The Verge