Investing in the wrong AI tools can create more complexity than they solve, frustrate your team and waste valuable resources. Before you start thinking about which AI tools to implement, it's critical to understand where AI might benefit your operations the most. Establish clear objectives and KPIsOnce you've identified where AI can support your business processes, you need to define what success looks like. Second, having clear objectives will support you in your decision-making process as you select the right AI tools. Start small and iterateWhile implementing AI can transform your business, you don't have to overhaul your entire operation all at once.