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Toronto business mistakenly bombed with one-star reviews aimed at other company

Kimia Afshar Mehrabi

created: Aug. 4, 2025, 4:02 a.m. | updated: Aug. 5, 2025, 8:39 p.m.

A Toronto-based delivery company has found itself at the centre of an online storm thanks to a simple case of mistaken identity. Dragonfly Delivery, a small Ontario company specializing in same-day courier services, has been hit with a barrage of one-star reviews online over the past several weeks. In response to the wave of negative reviews, Dragonfly Delivery has repeatedly clarified that it is not associated with Dragonfly Shipping. "We are a separate business and do not handle Amazon deliveries," the company wrote under several one-star reviews. blogTO has reached out to Dragonfly Delivery for more information regarding the mix-up.

2 months, 1 week ago: blogTO