“We apologize: the information given by our support team was totally wrong,” said Stripe spokesperson Casey Becker in an email to The Verge. “Stripe has no prohibitions on the sale of LGBTQ+ content or goods.”Angry customers have been calling payment processors on behalf of the creators who have had their adult content deindexed — or removed from search queries — by itch.io. “Twice today, when pressured, Stripe operators have said, plainly, that I cannot use Stripe for the purchase of LGBTQ content,” wrote Dieselbrain, a monsterkink artist on Bluesky. “Not just adult content, but explicitly LGBTQ.”Others have shared recordings of calls where Stripe representatives say that it prohibits LGBTQ content. The Verge has reviewed one recording where a caller asks for clarification on whether Stripe allows LGBTQ content.