Unplanned downtime poses a major challenge for organizations, and is estimated to cost Global 2000 companies on average $200 million per year. Beyond the financial impact, it can also erode customer trust and loyalty, decrease productivity, and even result in legal or privacy issues. To prepare for these challenges head on, companies must take a more proactive approach to security and resilience. This content was produced by Insights, the custom content arm of MIT Technology Review. This includes the writing of surveys and collection of data for surveys.