The new Talkdesk India office focuses on product and engineering, playing a critical role in accelerating the company's Customer Experience Automation (CXA) vision. "Opening our office in India is a major step for Talkdesk," said Sridhar Gaddipati, vice president of engineering and India office site leader at Talkdesk. We are expanding our global reach, and this presence helps us better serve the needs of our global customer base while strengthening our foundation for continued success." Talkdesk CXA, announced in June 2025, automates and coordinates complex service, sales, and support processes from the front office through the back office. "Our investment in the Talkdesk India office reinforces our commitment to scaling our technology and talent globally.