Microsoft’s Attempts to Sell AI Agents Are Turning Into a Disaster
Victor Tangermann
created: Dec. 3, 2025, 10:01 p.m. | updated: Dec. 13, 2025, 5:40 p.m.
For many months now, AI companies have made a huge deal out of “AI agents,” meaning autonomous software systems that can make decisions and take actions on behalf of humans with minimal intervention.
The current crop of agentic AI models is still getting easily tripped up, often requiring humans to jump in, effectively undercutting their purpose.
And that could hamper AI companies’ sky-high expectations when it comes to monetizing the tech.
In June, Bloomberg reported that workers preferred to use OpenAI, which was cutting into its ability to sell its Copilot.
Fortunately for Microsoft, most of its current revenues come from renting out cloud computing infrastructure to AI companies, not selling AI products to enterprise customers, as The Information notes.
2 months, 1 week ago: Futurism