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Unpaid labour by immigrants propping up key area in Ontario industry

Natalia Buia

created: Dec. 6, 2025, 5 a.m. | updated: Dec. 8, 2025, 9:56 a.m.

A harrowing new report shows that unpaid work by immigrant personal support workers is subsidizing Ontario's home care system. Social Planning Toronto and TMU's Dr. Naomi Lightman released an in-depth report examining the working conditions of 25 immigrant women employed as personal support workers (PSWs). While sometimes confused for a caregiver, PSWs have the formal medical training that the former does not, and often work in hospitals, long-term care homes, retirement homes, and group homes. Tasks include but are not limited to health monitoring, personal care, medication reminders and mobility assistance. Those working in private homes without on-site support recounted numerous health and safety issues, exposure to infectious disease, and unsafe and unsanitary work conditions.

2 days, 5 hours ago: blogTO