For the tech of the future, generative AI sure is making a lot of enemies in a very short time. Back in spring, for example, Visa announced plans to let AI agents loose on customers’ financial information, one of many companies to experiment with a pivot to AI customer service. Of course, most Americans would rather bash their heads against the wall then talk to an AI customer service agent — not that there’s much of a difference, they’d argue — as consumer sentiment surveys show. The hatred is so palpable that Americans have even taken to accusing human customer service agents of being AI when they don’t get their way. More on AI: Professor Warns That the Wealthy Are Trying to Use AI to Seize Control of Everything