Three good things: UK projects to improve access for deaf people
Lucy Purdy
created: Jan. 15, 2026, 2:05 p.m. | updated: Jan. 27, 2026, 9:58 a.m.
1) Brewing more than coffee: Dialogue Express CafeThere’s no need to shout your coffee order at the Carpenters Dialogue Express Cafe: you can sign it.
The cafe is staffed by deaf and hard-of-hearing staff, who have been trained by those at the Dialogue Hub social enterprise.
Customers are encouraged to order brews and bites in British Sign Language, with simple guides and video displays for newcomers.
“Having worked in museums and cultural projects, I saw how powerful encounters can be when people step outside their comfort zone,” said Hakan Elbir, founder and director of Dialogue Hub CIC.
Image: Dialogue Hub
2 weeks, 4 days ago: Positive News