The past year has been traumatic for many of the volunteer tech warriors of what was once called the United States Digital Service (USDS). But one aspect of the Trump initiative triggered envy in tech reformers: the Trump administration’s fearlessness in upending generations of cruft and inertia in government services. What if government leaders actually used that decisiveness and clout in service of the people instead of following the murky agendas of Donald Trump or DOGE maestro Elon Musk? The initiative is called Tech Viaduct, and its goal is to create a complete plan to reboot how the US delivers services to citizens. No one is more familiar with how government tech services fail American citizens than Dickerson.