Amazon says users were notified via email, in the Alexa app, and on Echo and Echo Show devices about upgrading from the basic Alexa to the new Alexa+. “Alexa+ is significantly more capable than the original Alexa, so we’re working to make it available to as many customers as possible,” said an Amazon spokesperson. Just tell your Alexa device, “Alexa, exit Alexa Plus,” and it'll switch back to the original Alexa voice and experience. Alexa Versus Alexa+Even if you request to switch back to the old Alexa, is it really the old Alexa? Some people also hate the new default voice, Feminine 1, which the Alexa app describes as “upbeat” but others call the “teenage girl” voice.