Red Robin just proved it in the public markets. While Red Robin was gutting its own service model, it simultaneously launched a “Tavern Double” value menu at $6.99 to drive traffic. So Red Robin was now serving worse food, slower, in a dirtier restaurant, at a lower price point. None of it addressed the core issue: they’d trained an entire generation of customers to think of Red Robin as the place where service is terrible. Red Robin proved it.