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Your most important customer may be AI

Scott J Mulligan

created: Feb. 19, 2025, 10 a.m. | updated: March 19, 2025, 5:36 p.m.

Imagine you run a meal prep company that teaches people how to make simple and delicious food. When someone asks ChatGPT for a recommendation for meal prep companies, yours is described as complicated and confusing. Why? Because the AI saw that in one of your ads there were chopped chives on the top of a…

9 months, 4 weeks ago: MIT Technology Review